JS

Case Studies

I thrive on intricate problems with no immediate or obvious solution.

I've tackled a number of challenging products across various industries, and whether I'm designing a product myself or guiding a team through the UX process, arriving at that "a-ha" moment and delivering something special is always satisfying.

Rockerbox Marketing Attribution UI

Rockerbox products displayed on various devices (laptop, tablet, phone, etc.).
Rockerbox Digital Advertising Goal
Rockerbox Digital Advertising Recommendations
Rockerbox Cross Channel Attribution
Rockerbox Channel Overlap

Rockerbox offered the most advanced marketing data, but in the same old format. After talking with users, researching competitors, and analyzing our data, I discovered our customers weren’t after raw numbers dumped into a vast sea of table cells, but the key insights and specific recommendations only Rockerbox could provide.

Vidyo Remote Collaboration Solutions

Vidyo products displayed on various devices (laptop, tablet, phone, etc.).
A screenshot of VidyoConnect (Vidyo Neo v2.0)
A screenshot of VidyoConnect (Vidyo Neo v2.0)
A screenshot of VidyoConnect (Vidyo Neo v2.0)
A screenshot of VidyoConnect (Vidyo Neo v2.0)

Vidyo had a complex video conferencing suite that spanned many platforms, but the experience was inconsistent across devices. I defined crucial UX processes and led the design team in establishing a unified presentation across the entire product line.

Linode Cloud Manager

Linode products displayed on various devices (laptop, tablet, phone, etc.).
Cloud Manager dashboard with status
Cloud Manager list
Cloud Manager list mobile layout
Cloud Manager Linode network details

Linode redesigned their admin panel for the first time in over a decade, but its reception by longtime customers was mixed at best. We performed extensive research and addressed years of feedback, completely rethinking the product in the process.

Fitly Meal Planning & Delivery

Fitly products displayed on various devices (laptop, tablet, phone, etc.).
Fitly kitchen view (tablet)
Fitly recipe search page (desktop)
Fitly recipe search page (tablet)
Fitly recipe search page (mobile)

Fitly built an e-commerce site that had some UX challenges stemming from its startup incubator roots and a complex pricing model. I was tasked with improving the user experience and rebuilding the responsive front end to reach MVP status.

hibu Marketplace Responsive Design

hibu products displayed on various devices (laptop, tablet, phone, etc.).
hibu Marketplace HTML prototype (home page, desktop)
hibu Marketplace HTML prototype (home page, mobile)
hibu Marketplace HTML prototype (search results, desktop)
hibu Marketplace HTML prototype (search results, mobile)

hibu had an e-commerce platform with lots of legacy code and a design that wasn't ready for mobile devices. My team rebuilt the UI from scratch, then devised a plan to go responsive and improve the experience for mobile and tablet users.

Abercrombie & Fitch E-commerce Front End

Abercrombie & Fitch products displayed on various devices (laptop, tablet, phone, etc.).
Abcrombie home page
abercrombie kids home page
Hollister home page
Gilly Hicks home page

Abercrombie & Fitch had four distinct brands running on four distinct code bases, leading to lots of duplicate development effort. My team engineered a front end framework so we'd spend less time chasing problems and more time building solutions.