Jay Sylvester

I'm pretty good at this.
I've been doing it a while.

I've led and contributed to just about every phase of the development lifecycle, including team management, information architecture, UX design, and full stack development.

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Core competencies

UX Lead

Vidyo

October 2015 to January 2018

Vidyo welcomed me to their growing UX team in order to build an internal design practice and help transform the company into a customer-focused organization. I defined the process for user experience research and design and managed the UX designers responsible for the company’s flagship video conferencing systems, including desktop, mobile, and conference room applications.

Creative Director

Fitly

February 2014 to July 2014

I led the responsive redesign of a startup incubator product under a tight deadline, implementing a rapid mobile first design process that started with mobile wireframes and then went straight to coding and designing on the fly in the browser. We followed up with design comps for phase two, improving the visual design and proposing feature enhancements.

UX Lead

hibu

October 2012 to June 2014

While managing a blended UI team consisting of UX designers and front end developers, I promoted a user-centered design philosophy across the organization that established the needs of the customer as the primary consideration in all feature development. We produced wireframes, prototypes, and final production code for hibu web properties.

Manager of UI Development

Abercrombie & Fitch

April 2010 to May 2012

I led a large team of UI engineers responsible for all e-commerce front end development. Building strong partnerships with stakeholders, UX architects, visual designers, and my IT colleagues, I broke down traditional silos and got us working collaboratively. My team overhauled the front end code base, drastically improving performance and maintainability.

Senior Front End Developer

WebLinc

May 2009 to April 2010

As a hands-on developer, I performed sophisticated front end development on large-scale e-commerce platforms utilizing standards compliant HTML, CSS, and JavaScript. Leading several development projects, I mentored junior front end developers and advised designers on appropriate user interface design elements based on their technical feasibility.

Lead Developer and SEO Manager

NetPlus Marketing

April 2006 to August 2008

I managed the small but highly productive team responsible for all client web site programming, while also assuming responsibility for IA/UX artifacts including sitemaps, taxonomies, flowcharts, wireframes, and HTML prototypes. As SEO Manager, I authored detailed web site SEO recommendations based on extensive reviews of site content and analytics.

Web Specialist

Ricoh Corporation

October 2004 to May 2006

I redesigned the human resources intranet site, replacing an outdated and confusing layout with vastly improved information architecture and a contemporary look and feel. I also optimized all Ricoh subsidiaries' sites for search engine rankings, writing meta descriptions and page content and proposing information architecture changes.

Web Producer

Panasonic Consumer Electronics

May 2000 to October 2004

I supervised our interactive agency, reviewing and approving all sites within core product lines including TV, Home Theater, and Home Appliances. Through careful planning with product managers and the advertising department, I coordinated site updates with product introductions, promotions, and events. I also designed and coded the Panasonic Premium sales incentive web site.