I'm Jay Sylvester, a product designer and software engineer.
I make complex products easy to use through careful research, inspired design, cross-functional collaboration, and supportive leadership.
I have over 20 years of industry experience, much of it as a leader who enjoys managing and mentoring designers and developers. I’ve held multiple principal designer roles, been the first design hire at several SaaS startups, and built process and teams many times over.
Having elevated and transformed cloud hosting, video conferencing, marketing analytics, and e-commerce products, the breadth and depth of my experience give me an intimate understanding of the complete product lifecycle.